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Shipping & Delivery Information

Estimated Delivery Dates

We do our best to estimate the most accurate delivery time for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your email confirmation. Simply use the tracking number provided to track your package online.

Courier and postal services have been experiencing longer than normal delivery times. Please expect an additional 3-9 days for your delivery once it leaves our warehouse.

Shipping Costs & Delivery Schedules

Shipping Method Costs Region Total Delivery Time

Standard Shipping (Orders over $65)

 FREE All Provinces & Territories 5-21 business days. Remote areas may take an additional 7 days

Standard Shipping (Orders under $65)

 $10.50 All Provinces & Territories 5-21  business days. Remote areas may take an additional 7 days

Expedited Shipping (Orders over $65)

 $12.00 All Provinces & Territories 2-9 business days (Remote destinations please allow more time)

Expedited Shipping (Orders under $65)

 $22.00 All Provinces & Territories 2-9 business days (Remote destinations please allow more time)  

Orders are shipped and delivered on business days (Monday through Friday, except major holidays) from Kelowna BC, Canada.  If you have any questions concerning the shipment of your order, please email us at hello@barefootvenus.com or call us at 1-888-490-1756.

Please note that shipping to select rural or remote destinations may result in extended shipping times of up to 14 business days. 

*All orders are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped

*Shipping fees are non-refundable

 

Package Returned To Sender

Occasionally packages are returned to us as undeliverable. When the carrier returns an undeliverable package to us, we will email you immediately letting you know and you will be issued a full refund for the item(s), minus shipping charges. Re-stocking fees will not apply to returned packages 

NOTE:  Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed. If your parcel is returned to our facility and we are charged a fee to receive the order back, the amount we are required to pay will be deducted from your total refund. If the amount we are charged is greater than the refund amount of the purchase price, no refund will be issued for the order. By ordering with Barefoot Venus, you agree and acknowledge these terms and conditions. 

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